FAQ

How do I get BC-3 for my company?
If you're interested in finding out how BC-3 can streamline your Business Continuity program, please contact us for more information. info@risk...
Tue, 12 May, 2015 at 12:05 PM
I forgot my password for BC-3
Can't remember your password?  No worries... Go to your BC-3 site and click on Recover Password from the left menu: You will get yo...
Fri, 7 Mar, 2014 at 10:42 AM
How do I know what's changed in the plan I've been asked to approve?
So you've received an email to approve an updated plan, but how do you know what's been changed? BC-3 makes it easy for you!  Here's 3 ...
Fri, 7 Mar, 2014 at 10:43 AM
Why is my BC-3 timing out when I’m importing Global Contacts?
Are you importing a large volume of contacts? If so, best practice is to leave the site for at least 30 minutes to ensure the contacts can be imported witho...
Fri, 28 Apr, 2017 at 2:56 PM
How can I see if my import has been successful?
Once you have given BC-3 ample time to process, you can go into Reports > System Audit > Imports.  This will allow you to filter by date to see the i...
Fri, 28 Apr, 2017 at 2:57 PM
How can I delete the global contacts I’ve imported and re-import without errors?
Go into Administration > Libraries & Sets > Suppliers > Contacts > Global. Click on ‘Download Live Data’. This will export all global cont...
Fri, 28 Apr, 2017 at 2:58 PM